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Questions about WeekWise? Check the FAQ below or reach out directly — we respond within 24 hours.

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Send us your question and we'll get back to you within 24 hours. Include your device model and iOS version for faster help.

weekwise03@gmail.com
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All purchases are managed by Apple. For refund requests, use Apple's standard refund process within 14 days of purchase.

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Want to delete your data or have a privacy-related question? We'll respond within 30 days as outlined in our Privacy Policy.

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General support: within 24 hours.
Privacy requests: within 30 days.
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Frequently Asked Questions

Yes — WeekWise is free to download and use with no time limit. The free tier lets you manually add your university calendar data (teaching weeks, important dates, break periods) with no limits and no cost. WeekWise Pro ($7.99 AUD, one-time) unlocks auto-fetch for supported universities, assignment tracking, widgets, and notifications. It's completely optional — the core app is fully usable for free, forever.

No. WeekWise Pro is a one-time, lifetime purchase. You pay $7.99 AUD once and it's yours forever. No annual renewal. No monthly fee. No automatic charges of any kind. Ever. Apple's standard refund policy applies.

WeekWise Pro unlocks everything in the app: auto-fetch calendar data for 11+ supported Australian universities, assignment tracker with countdown timers and reminders, home screen and lock screen widgets (six sizes), and push notifications for deadlines and important dates. All Pro features — assignments, widgets, and notifications — work for every student at every university, regardless of whether your uni is supported for auto-fetch or you entered dates manually. One purchase. Yours forever.

Your Pro access can be restored for free at any time. Open WeekWise → Settings → tap "Restore Purchases". Make sure you're signed into the same Apple ID used for the original purchase. You will never need to pay again. If you run into any issues restoring, email us at weekwise03@gmail.com and we'll sort it out.

For the 2026 academic year, WeekWise supports auto-fetch for: University of Western Australia (UWA), University of Adelaide, RMIT University, University of Queensland (UQ), Australian National University (ANU), Monash University, University of Melbourne, UNSW Sydney, University of Sydney (USYD), Macquarie University (MQ), and University of Technology Sydney (UTS). We're continually adding more — email us at weekwise03@gmail.com to request yours.

Yes, absolutely. If your university isn't supported for auto-fetch yet, you can enter your calendar dates manually for free. WeekWise Pro features — assignment tracking, widgets, and notifications — work for every student at every university regardless of auto-fetch availability. You're not missing out on any Pro feature just because your uni isn't listed.

Widgets require WeekWise Pro. Once unlocked, long-press your iPhone home screen → tap the "+" button in the top corner → search for "WeekWise" → choose your preferred size (small or medium) and tap "Add Widget". Lock screen widgets can be added by long-pressing the lock screen and tapping "Customise".

Open WeekWise → Settings → Notifications. You can toggle deadline reminders, assignment due-soon alerts, and important date warnings individually. You can also turn all WeekWise notifications off via iOS Settings → Notifications → WeekWise. Notifications require WeekWise Pro to be active.

With WeekWise Pro, you can add subjects and assignments with their due dates. Each assignment shows a live countdown timer ticking down to the deadline. You can set reminders to start or submit, and view your full assignment history. The tracker works for every student at every university — it doesn't require auto-fetch.

No. WeekWise does not require an account, does not use advertising SDKs, and does not transmit your personal data to our servers. Your calendar and assignment data lives on your device. See our Privacy Policy for full details.

WeekWise is currently iOS only. Android support is not available at this time.

First, try refreshing your calendar: Settings → "Refresh Calendar from Cloud". If the data still looks wrong, email us at weekwise03@gmail.com with your university name, the academic year, and the specific dates that look incorrect. We update university calendars regularly and will push a correction as quickly as possible.

Still need help?

We read every message and get back to you within 24 hours.

weekwise03@gmail.com